Privacy Policy

1. Overview & Scope

Welcome to Enumsol LLC (“Enumsol”, “we”, “our”, or “us”). We operate as a premier Voice AI agency delivering intelligent phone agents, automated scheduling, and CRM integrations for home service contractors. This Privacy Policy describes how we collect, store, share, and protect your information when you visit our website, run our ROI Revenue Calculator, request a Call Flow Audit, or interact with our Voice AI voice agents.

2. Information We Collect

We collect personal information directly from you, automatically through your device interactions, and from third-party partners:

• Contact & Lead Form Data: Your name, company name, phone number, email address, monthly call volumes, and business specifications when you book an audit, submit a contact request, or use our ROI calculator.
• Voice Interaction Data: When you test our custom Voice AI agents or interact with our voice demos, we record call audio and process transcripts to demonstrate and optimize system behaviors.
• Usage & Device Information: Your IP address, browser type, operating system, and browsing activity collected via cookies and tracking pixels (such as Google Analytics).

3. How We Use Your Information

We use the information we collect to operate, scale, and secure our agency and voice services:

• To qualify contractor leads and schedule call flow audits.
• To calculate monthly service leak estimates inside our ROI Calculator.
• To train and refine our generative Large Language Models and voice synthesis engines.
• To integrate call scheduling and lead routing directly into customer CRMs (e.g. ServiceTitan, Housecall Pro).
• To evaluate advertising efficiency, optimize website conversion, and send service updates.

4. Sharing & Integrations

Enumsol does not sell your personal data. We only share information with partners essential to providing our home services voice automation:

• AI Platform Partners: We share call audio and instructions securely with voice providers (such as Retell AI) to run real-time conversational voice agents.
• Contractor CRMs: Call bookings and lead profiles are dispatched directly to your designated CRM (ServiceTitan, Housecall Pro, Jobber, etc.) as requested.
• Compliance & Legal: If mandated by law, we will disclose data to protect legal rights, user safety, and prevent systemic abuse.

5. Security Standards

We implement industry-standard encryption protocols (TLS/SSL) for all data in transit and secure database storage for lead profiles. While we exercise rigorous safety controls, no internet communication or storage system is 100% impenetrable; therefore, we cannot guarantee absolute data immunity.

6. CCPA, CPRA & GDPR Disclosures

Depending on your location, you hold the legal right to request access to, correction of, or permanent deletion of the personal data we store. You may also opt-out of marketing trackers and cookies inside your web browser.

7. Contact Us

If you have any questions about this Privacy Policy or wish to request data updates, please contact our privacy compliance officer directly at:

Email: info@enumsol.com